Position
PHONE BANKING Executive/Officer(HDFC BANK)
Description
  • Phone Banking is a low cost, Direct banking Channel of¬† Bank providing uniform and consistently high standards of service delivery across the units.
  • The scope of the channel covers servicing of all Retail Liability, Credit Cards, Assets (EMI based loans) & Demat, Mutual Funds and Hot listing desk customers and cross-selling of all Asset products, TPP products, Card products, and Fixed Deposits
Responsibilities
  • Handling of inbound calls received from customers inquiring on their account, Credit Card, product or process related information.
  • Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards. Meet productivity standards .
  • Revenue generation through cross selling of the Banks products identified for cross-sell.
Qualifications
  • Graduate in any stream from a recognized University
  • Good Communications skills with Fluency in English
  • Computer Literacy
Skills
  • Bpo
  • Call Center
  • Customer Care
  • Marketing
  • Banking
  • Retail Banking
  • Personal Banking
  • Corporate Banking
  • Finacle
  • Mobile Banking
  • Internet Banking
  • Phone Banking
  • Loans
Contacts

PATCHY FUTURE SUCCESS FACILITATING (P) LTD.
Address:- 63,Rafi Ahmed Kidwai Road,
Altavista Business Center,
Kolkata-700016.
Near Bata More ,Park Street, Suite No:314.
Ph number:- 03340676094,
www.patchyjobs.com

More Details :- click here

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Position: PHONE BANKING Executive/Officer(HDFC BANK)

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Industry
Banking, Financial Services/Stockbroking
Job Location
KOLKATA
Date posted
21/01/2019
Valid through
20/02/2019